Privacy Policy

Effective Date: 31st August 2024
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1. Introduction 
   Zura ("we," "our," or "us") is a brand by Beyond Basic Concepts LLP, an Indian company. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make purchases through it.

2. Information We Collect  
   We may collect personal information such as your name, email address, shipping address, phone number, and payment details when you register, place an order, or subscribe to our services. Additionally, we may collect information about how you interact with our website, including your IP address, browser type, device information, and pages visited. We also use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information  
   We use your personal information to process and fulfil your orders, respond to inquiries, provide customer support, personalise your experience on our website, and send you promotional emails about our products, services, and special offers. You can opt out of these communications at any time. We may also use your information for analytics to improve our website and services.

4. How We Share Your Information 
   We may share your information with third-party service providers who assist us with payment processing, shipping, and other business operations. Your information will be shared with third-party delivery partners to ensure the successful delivery of your orders. These partners are obligated to protect your information and only use it for the services they provide. We may also disclose your information if required by law, or to protect our rights, property, or safety, or that of others. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security
   We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights  
   You have the right to request a copy of the personal information we hold about you. You may also request that we correct or update any inaccurate or incomplete information. Additionally, you can request the deletion of your personal information, subject to legal obligations. You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails.

7. Children's Privacy  
   Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

8. Changes to This Policy  
   We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

9. Contact Us  
   If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at
   
   Zura
   +91-8236049050